Help Centre
8h177 Frequently Asked Questions
Find answers to the most important questions about your account, payments, bonuses, and gameplay all in one place.
8h177 is a safe and reliable online gaming platform for players in Bangladesh. Here you will find detailed guides on everything from opening an account to depositing money via bKash or Nagad, using bonuses, and playing responsibly. Click on each section below to easily find the information you need. If you cannot find an answer to your question here, our 24/7 live chat support is always available.
Account and Registration
Account and Registration
To open an account at 8h177, you need an active mobile number or email address. Fill in your name, date of birth, and a strong password in the registration form. Note that this platform is only for people aged 21 and above. If all details are filled in correctly, registration is completed in just a few minutes.
No, 8h177's rules allow only one account per person. Attempting to open multiple accounts using the same device or the same information may result in all accounts being closed and balances being forfeited. If in doubt, contact us via live chat.
On the 8h177 Login page, click the "Forgot your password?" option. Enter your registered mobile number or email and a verification code will be sent to you. Use the code to set a new password. If you have any trouble, our support team is available 24/7 via live chat and will help you quickly.
Yes, you can update your email, mobile number, and some profile details from account settings. However, changing your name or date of birth may require identity verification. It is a good idea to contact our support before making any changes.
Deposits and Withdrawals
Deposits and Withdrawals
Depositing money from bKash into 8h177 is generally instant — in most cases your account is credited within just a few seconds to a few minutes. There may be a slight delay during busy periods. The minimum deposit amount is ৳200. If you experience any issues, contact us via live chat with your transaction reference number.
Yes, at 8h177 you can deposit money using Nagad, Rocket, Upay, and direct bank transfer in addition to bKash. The minimum deposit amount is ৳200 for all methods. Choose your preferred payment method and follow the instructions on the deposit page.
Withdrawals from 8h177 are generally processed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳500. There may be a slight delay on weekends or public banking holidays. The requested payment method (bKash, Nagad, Rocket, Upay, or bank transfer) must be active and verified.
8h177 does not charge any deposit or withdrawal fees on its own. However, your mobile banking service or bank may deduct its own transaction charges — this depends on the policies of the relevant institution. For specific details, check the terms and conditions of your bKash, Nagad, or bank.
You can transfer from major banks in Bangladesh at 8h177, including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Bank transfers are generally processed quickly on working days. If your bank is not on the list, ask via live chat.
Games and Rules
Games and Rules
To bet on BPL (Bangladesh Premier League) matches, first log in to 8h177, then go to the cricket section. Select the match you want and choose the type of market (match winner, toss, total runs, etc.). Enter the amount on the bet slip and confirm. Bets can be changed or cancelled before the match starts.
RTP (Return to Player) refers to the percentage of total bets that a game pays back as winnings over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered — but this is a mathematical average over millions of spins, not a guarantee for any single session. All games at 8h177 operate with fair play assured.
Yes, 8h177 is a mobile-first platform. All games run smoothly on the browser of both Android and iOS devices. Slots, live casino, cricket betting, boxing, and Evo Live — all are fully supported on mobile. There is no need to download a separate app.
8h177's live casino games are operated by internationally recognised game providers such as Pragmatic Play, Evolution Gaming, and Ezugi. These providers use Random Number Generators (RNG) tested by independent auditing bodies. All live dealer games are conducted via real-time streaming.
Yes, live in-play betting is available at 8h177 for the T20 World Cup and other major cricket tournaments. Real-time odds are updated during matches and various live markets are available. Go to the cricket section, view ongoing matches, and place bets on your preferred market.
Bonuses and Promotions
Bonuses and Promotions
New players at 8h177 receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example, if you deposit ৳2,000, you will receive an additional ৳3,000 as a bonus. To claim the bonus, make your first deposit after opening your account and apply the bonus code (if applicable).
A 25x wagering requirement applies to the welcome bonus. This means you need to wager an amount equal to 25 times the bonus before you can withdraw. For example, if you receive a ৳1,000 bonus, you must complete a total of ৳25,000 in bets. The bonus cannot be withdrawn until the requirement is met.
8h177's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. You can move up to higher levels by playing regularly. At the Bronze level you receive up to 0.3% weekly cashback, Silver 0.6%, Gold 0.9%, Platinum 1.2%, and at the Diamond level you receive a maximum of 1.5% weekly cashback. Higher levels also come with special benefits and priority support.
Yes, 8h177 often runs special promotional offers during Eid, Pohela Boishakh, and other festivals. These offers are time-limited, so check the promotions page regularly or ask the support team. All bonuses have their own terms and conditions which you should read carefully before claiming.
For details on 8h177's referral program, please visit our promotions page or contact live chat support. Referral benefits may change over time and specific terms and conditions apply. Verify the latest offer before referring your friend.
Security and Responsible Gaming
Security and Responsible Gaming
Yes, 8h177 uses SSL encryption technology to keep all your personal and financial information secure. Your payment information is never shared with third parties. We believe in fair play and treat player security as the highest priority.
8h177 is only for people aged 21 and above. Your age is verified during registration and minors are not permitted to open an account. If anyone provides false information about their age, the account will be permanently closed and the balance may be forfeited.
Yes, 8h177 has responsible gaming tools. You can temporarily suspend or permanently close your account for a set period if you wish. To do this, contact our live chat support or email us at [email protected]. Your mental health and wellbeing are important to us.
Gaming is a form of entertainment, not a cause of addiction. If you feel that gaming is having a negative impact on your daily life or financial situation, take a break immediately and speak to someone you trust. 8h177's support team can help you set up self-exclusion or deposit limits.
If you notice unauthorised transactions or unusual activity on your account, contact 8h177's 24/7 live chat support immediately or email [email protected]. Our security team will investigate quickly and take the necessary action. Also change your password as soon as possible.
Still have a questions?
Our Bengali support team is available 24 hours a day, 7 days a week. Join the live chat or get in touch by email.
Contact Support
Live Chat
24/7 support in Bengali. Our skilled support team will resolve your issue instantly.
Email Support
For detailed issues, email us at: [email protected] — we aim to respond quickly.
Help Centre
You will find answers to most common questions on this FAQ page. To access responsible gaming guidelines, visit our Responsible Gaming page.