8h177's Privacy Policy
We treat your personal information with the utmost importance. This policy describes how 8h177 collects, stores, and protects your information.
Introduction and Scope
8h177 (referred to below as "we", "our", or "the platform") operates a safe and reliable online gaming environment for players in Bangladesh. This privacy policy applies to all users of our website 8h177.lat.
This policy describes in detail what information we collect, the purposes for which we use it, how long we retain it, and the steps we take to protect it. The aim of this document is to give you a clear understanding of your rights and our responsibilities.
By using our platform, you agree to the terms of this privacy policy. If you do not agree with any term, please refrain from using the platform.
1. Information We Collect
To register an account, manage transactions, and provide services on 8h177, we may collect the following types of information:
1.1 Information You Provide Directly
Information you provide yourself when you register on our platform or use our services:
- Full name and username
- Email address
- Date of birth (for age verification — only those aged 21 or above may use the platform)
- Password (stored in encrypted form)
- Payment information — bKash, Nagad, Rocket, Upay, or bank account number (partial only; full numbers are not stored)
- National ID or passport number (if identity verification is required)
1.2 Information Collected Automatically
Some information is collected automatically when you visit our site:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Time and date of site access
- Pages visited and time spent
- Referral URL (the site you came from)
- Cookie and local storage data
1.3 Transaction Information
Information collected during financial activity on the platform:
- Deposit and withdrawal history
- Transaction amounts and times
- Type of payment method used
- Gaming history and betting information (for technical and security purposes)
2. Purpose of Information Use
We use the information you provide for the purposes below. We never use your information for unnecessary or unrelated purposes.
2.1 Service Delivery and Operations
- Account creation and verification
- Age and identity confirmation
- Transaction processing and record keeping
- Customer support
- Sending bonuses and promotional offers
2.2 Safety and Security
- Fraud and money laundering prevention
- Prevention of multiple account registrations
- Blocking unauthorised access
- Ensuring responsible gaming
- Identifying security threats
2.3 Improvement and Customisation
- Improving platform performance
- Personalising the user experience
- Displaying relevant content
- Evaluating service quality
2.4 Legal Obligations
- Complying with regulatory authority directives
- Assisting in resolving legal disputes
- Adhering to anti-money laundering regulations
- Preparing audits and reports
3. Information Sharing and Disclosure
8h177 never sells your personal information to third parties. However, information may be shared in specific circumstances:
3.1 Service Providers
We work with trusted third-party service providers as an integral part of our services. These include payment processors (bKash, Nagad, Rocket, Upay, banks), game software providers, and technical infrastructure operators. These providers receive only the information necessary to deliver their specific services and are contractually bound to meet our privacy standards.
3.2 Legal Requirements
Information may be disclosed to authorities in the following circumstances:
- In compliance with a court order or government directive
- To assist in investigations of fraud or money laundering
- To protect the legal rights of 8h177 or its users
- When national security or public order is at risk
3.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may form part of the transferred assets. Should this occur, we will give you advance notice and the new party will be bound to provide protections equivalent to this privacy policy.
4. Technical Measures for Data Protection
8h177 has implemented industry-leading technical measures to protect your information:
4.1 Encryption and Transmission Security
Our platform uses SSL (Secure Socket Layer) encryption technology. This means that information transmitted between your browser and our servers remains encrypted and cannot be read by third parties. Passwords are always stored in hashed form — no employee can see your original password.
4.2 Access Control
Access to your personal information is granted only to employees for whom it is essential to their work. All employees are bound by strict confidentiality agreements. Multi-factor authentication is used for access to internal systems.
4.3 Regular Security Assessments
We conduct regular security audits and vulnerability analyses. Any security gaps found in the system are resolved immediately. Should any data breach occur, we will notify affected users as quickly as possible.
5. Cookies and Tracking Technologies
5.1 Use of Cookies
Our website uses various types of cookies. Cookies are small text files stored on your device that help improve your browsing experience.
- Essential cookies: Required to maintain login sessions and ensure security
- Functional cookies: To remember your preferences and settings
- Analytics cookies: To monitor and improve site usage
5.2 Cookie Controls
You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may affect certain key functions of the platform, such as logging in or completing transactions.
6. Data Retention Period
6.1 Active Accounts
While your account is active, we retain all your information. This is necessary for service delivery, security, and compliance with legal obligations.
6.2 After Account Closure
Even after you close your account, some information may be retained for a defined period for the following reasons:
- Financial transaction records — in accordance with the minimum legal retention period
- Dispute-related information — until resolution
- Fraud prevention information — for the future security of the platform
- Tax and accounting records — for the applicable legal period
Once the required period has elapsed, information is securely deleted or anonymised.
7. Your Rights
As a user of the 8h177 platform, you have the following rights regarding your own information:
7.1 Right to Access
You may request to see what information we hold about you. We will provide it within a reasonable time.
7.2 Right to Rectification
If any of your personal information is incorrect, you may request a correction. Ensuring accurate information is our responsibility.
7.3 Right to Erasure
Where there is no legal obligation to retain it, you may request that your information be deleted. However, this may not be possible in the case of ongoing disputes or legal requirements.
7.4 Right to Object to Processing
You may object to the use of your information for marketing purposes. Following your objection, we will stop using it for that purpose.
8. Protection of Minors
8.1 Age Restriction
The 8h177 platform is for those aged 21 or above only. We do not intentionally collect personal information from minors. Age verification during registration is mandatory.
If we become aware that a minor has provided information, we will immediately close that account and delete all associated information.
9. International Data Transfers
9.1 Location of Data Processing
Our servers and data processing facilities may be located in various countries. Even if your information is transferred internationally, we ensure that appropriate safeguards are in place and that the standards of this privacy policy are maintained.
For transfers of data to third countries, we ensure contractual security arrangements are in place. Every service provider is contractually bound to comply with our privacy standards.
10. Policy Changes
10.1 Updates & Changes
8h177 reserves the right to modify or update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date will be changed.
For significant changes, we will notify you by email or through a notice when you log in to the platform. If you continue to use the platform after the updated policy is published, you will be considered to have consented to those changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our privacy team is ready to assist you with any matter.
When submitting a privacy-related request, please use your registered email address so that we can verify your identity quickly.
For more information, visit our FAQ page and Terms & Conditions page.